Technology · RMM & endpoint management
NinjaOne RMM support and management for MSPs
NinjaOne is a cloud-native endpoint management platform with monitoring, patching, remote access and automation in one console. TechPIO sets it up properly, tunes policies and alerts, builds the automation and keeps it running for your clients.
About the platform
What is NinjaOne and how we use it
NinjaOne provides unified endpoint management for IT teams and MSPs: device monitoring, patch management for operating systems and third-party applications, remote access, software deployment, scripting and backup, delivered from a single cloud console.
TechPIO works in NinjaOne for MSPs that want it configured by engineers who use it daily. We design the policy hierarchy, build condition-based alerting that your technicians can trust, write the scripts behind your common fixes and run patching and monitoring as an extension of your team.
At a glance
- Category: RMM & endpoint management
- Delivered through: NinjaOne RMM Consulting
- Coverage: business hours, or 24/7 through our managed NOC
- White-label: your brand, your clients, our engineers
- Official website: ninjaone.com
What we do
How we support NinjaOne for MSPs
Hand over one task or the whole platform. Every change is made inside your instance, with your permissions, and documented in your systems.
Tenant setup and policy design
Organisation structure, device roles and policy inheritance set up so settings are applied consistently and are easy to maintain.
Condition and alert tuning
Thresholds, conditions and notification channels reworked so only actionable alerts reach your board or your NOC.
Scripting and automation
PowerShell and Bash automation for onboarding, clean-ups, software deployment and scheduled maintenance.
Patching and ongoing management
OS and third-party patch policies, approval workflows, reporting and day-to-day administration on your schedule.
Related services
Services that include NinjaOne work
The TechPIO services where our NinjaOne engineers do their day-to-day work.
Also in our stack
Related technologies
Platforms that usually sit alongside NinjaOne in an MSP stack.
Frequently asked questions
NinjaOne questions MSPs ask us
How TechPIO works in NinjaOne, what we need from you and what to expect.
Still have a question?
Talk to an engineer who knows MSP operations, not a sales script. We reply within one business day.
Can you migrate our clients from another RMM to NinjaOne?
Yes. We map your existing monitors, policies and scripts to NinjaOne equivalents, roll out agents in waves and run both platforms in parallel until coverage is confirmed.
Will you monitor NinjaOne alerts for us 24/7?
Yes. Our managed NOC watches NinjaOne alerts around the clock, triages them and escalates to your team according to your runbooks.
Do you write custom NinjaOne scripts?
Yes. We write, test and document scripts for your common fixes and onboarding steps, and store them in your tenant so your team owns them.