Technology · PSA & documentation
Hudu documentation support for MSPs
Hudu gives MSPs a self-hosted or cloud documentation platform with asset layouts, passwords, processes and integrations. TechPIO engineers work from Hudu on every ticket, and we help MSPs structure it, connect it to RMM and PSA, and keep it accurate.
About the platform
What is Hudu and how we use it
Hudu is an IT documentation platform for MSPs and IT teams, available self-hosted or as a cloud service, with customisable asset layouts, password management, processes and checklists, a knowledge base, and integrations with RMM, PSA and cloud tools.
TechPIO uses Hudu as your engineers do: documentation is read and updated as part of every ticket. Our consultants help you design asset layouts and documentation standards, set up integrations and run completeness audits, and can migrate documentation from IT Glue or other platforms.
At a glance
- Category: PSA & documentation
- Delivered through: MSP Technical Staffing
- Coverage: business hours, or 24/7 through our managed NOC
- White-label: your brand, your clients, our engineers
- Official website: hudu.com
What we do
How we support Hudu for MSPs
Hand over one task or the whole platform. Every change is made inside your instance, with your permissions, and documented in your systems.
Documentation standards
A clear standard per client for what is documented, where and how, so every engineer finds the same answer.
Asset layouts and processes
Custom asset layouts, process templates and checklists designed for structured, searchable documentation.
Integrations
RMM, PSA and Microsoft 365 integrations set up and checked so asset and user data stay accurate.
Migration and upkeep
Migrations from IT Glue or other tools, plus engineers who update Hudu as they work and periodic audits.
Related services
Services that include Hudu work
The TechPIO services where our Hudu engineers do their day-to-day work.
Also in our stack
Related technologies
Platforms that usually sit alongside Hudu in an MSP stack.
Frequently asked questions
Hudu questions MSPs ask us
How TechPIO works in Hudu, what we need from you and what to expect.
Still have a question?
Talk to an engineer who knows MSP operations, not a sales script. We reply within one business day.
Can you migrate our documentation from IT Glue to Hudu?
Yes. We plan the mapping of flexible assets to Hudu asset layouts, run the migration and validate the result with you.
Do your engineers document in Hudu as they work?
Yes. Updating documentation is part of our ticket process and follows your standards.
Do you support self-hosted Hudu?
Yes. We work with both self-hosted and cloud Hudu instances.