Technology · Backup & disaster recovery
Axcient backup management for MSPs
Axcient x360Recover protects servers with local and cloud recovery, and x360Cloud backs up Microsoft 365 and Google Workspace. TechPIO monitors every Axcient job daily, remediates failures, checks cloud replication and retention, and verifies recoveries for your clients.
About the platform
What is Axcient and how we use it
Axcient provides business continuity and disaster recovery for MSPs: x360Recover (appliance-based or direct-to-cloud server backup with local and cloud virtualisation), x360Cloud (Microsoft 365 and Google Workspace backup) and x360Sync (file sync and share).
TechPIO manages Axcient environments as part of our backup management service: appliance and agent health, daily job review, failed-backup remediation, cloud replication and retention checks, AutoVerify and manual recovery tests, and white-label reporting.
At a glance
- Category: Backup & disaster recovery
- Delivered through: Backup Management
- Coverage: business hours, or 24/7 through our managed NOC
- White-label: your brand, your clients, our engineers
- Official website: axcient.com
What we do
How we support Axcient for MSPs
Hand over one task or the whole platform. Every change is made inside your instance, with your permissions, and documented in your systems.
Appliance and agent health
x360Recover appliances and direct-to-cloud agents kept updated and healthy across every client.
Daily job monitoring
Backup, replication and x360Cloud jobs checked daily; warnings investigated before they become failures.
Failed-job remediation
VSS, agent, connectivity and storage issues fixed on the protected system and documented.
Recovery verification and reporting
AutoVerify results reviewed and manual recovery tests scheduled, with monthly reports under your brand.
Related services
Services that include Axcient work
The TechPIO services where our Axcient engineers do their day-to-day work.
Also in our stack
Related technologies
Platforms that usually sit alongside Axcient in an MSP stack.
Frequently asked questions
Axcient questions MSPs ask us
How TechPIO works in Axcient, what we need from you and what to expect.
Still have a question?
Talk to an engineer who knows MSP operations, not a sales script. We reply within one business day.
Do you manage both x360Recover and x360Cloud?
Yes. Server backups and Microsoft 365 or Google Workspace backups are monitored and remediated together.
Can you take over an Axcient environment with a backlog of failures?
Yes. We start with a full review, clear the backlog by fixing root causes, then keep it clean with daily monitoring.
Do you verify recoveries?
Yes. We review AutoVerify results and schedule manual recovery tests per client, reported monthly.