Technology · Cloud & identity
Microsoft 365 managed services for MSPs
Every client tenant brings user changes, mailbox issues, licensing questions and security alerts. TechPIO runs the Microsoft 365 back end for MSPs: tenant administration, user lifecycle, security configuration, migrations and Exchange Online support, white-label behind your help desk.
About the platform
What is Microsoft 365 and how we use it
Microsoft 365 is Microsoft’s cloud productivity and security suite: Exchange Online, SharePoint, OneDrive, Teams, Microsoft 365 Apps, Entra ID identity and the Defender and Intune management services, sold through licensing plans for business and enterprise.
TechPIO administers Microsoft 365 tenants for MSPs across all of their clients. Our engineers handle daily administration and user lifecycle, harden tenants with MFA, Conditional Access and Secure Score work, run email and tenant-to-tenant migrations, and support Exchange Online issues that land on your service desk.
At a glance
- Category: Cloud & identity
- Delivered through: Microsoft 365 Managed Services
- Coverage: business hours, or 24/7 through our managed NOC
- White-label: your brand, your clients, our engineers
- Official website: microsoft.com
What we do
How we support Microsoft 365 for MSPs
Hand over one task or the whole platform. Every change is made inside your instance, with your permissions, and documented in your systems.
Tenant administration
Users, groups, licences, mailboxes and shared resources administered across every client tenant on your behalf.
Security configuration
MFA, Conditional Access, Defender policies, Secure Score improvements and alert review, documented per tenant.
Migrations
Email migrations from on-premise Exchange, Google Workspace or other tenants, and tenant-to-tenant migrations after acquisitions.
Exchange Online and Teams support
Mail flow, transport rules, shared mailboxes, Teams and SharePoint issues resolved as L2 and L3 escalation for your desk.
Related services
Services that include Microsoft 365 work
The TechPIO services where our Microsoft 365 engineers do their day-to-day work.
Also in our stack
Related technologies
Platforms that usually sit alongside Microsoft 365 in an MSP stack.
Frequently asked questions
Microsoft 365 questions MSPs ask us
How TechPIO works in Microsoft 365, what we need from you and what to expect.
Still have a question?
Talk to an engineer who knows MSP operations, not a sales script. We reply within one business day.
Do you manage multiple client tenants for one MSP?
Yes. Multi-tenant administration is the normal case: we work with your partner centre or delegated access and document each tenant separately.
Can you run our Microsoft 365 migrations?
Yes. We plan and execute email, file and tenant-to-tenant migrations, including pre-migration assessment and post-migration support.
Do you handle Microsoft 365 security alerts?
Yes. Security configuration and alert review are part of the service, and our 24/7 NOC can monitor tenant alerts after hours.