Technology · Backup & disaster recovery
Acronis Cyber Protect Cloud management for MSPs
Acronis Cyber Protect Cloud combines backup, disaster recovery and endpoint protection in one agent. TechPIO builds the protection plans, monitors jobs daily, remediates failures and runs recovery tests for MSPs, with reports your clients understand.
About the platform
What is Acronis and how we use it
Acronis provides Acronis Cyber Protect Cloud, a service-provider platform that integrates backup and recovery, disaster recovery, anti-malware and endpoint protection, Microsoft 365 and Google Workspace backup, and management from a multi-tenant console.
TechPIO manages Acronis for MSPs as part of our backup management service: tenant and protection-plan design, daily monitoring of backup and replication activities, remediation of failed tasks, retention and storage checks, recovery testing and white-label reporting.
At a glance
- Category: Backup & disaster recovery
- Delivered through: Backup Management
- Coverage: business hours, or 24/7 through our managed NOC
- White-label: your brand, your clients, our engineers
- Official website: acronis.com
What we do
How we support Acronis for MSPs
Hand over one task or the whole platform. Every change is made inside your instance, with your permissions, and documented in your systems.
Protection plan design
Backup, retention, replication and recovery settings defined per client and applied consistently through the Acronis console.
Daily activity monitoring
Backup, replication and validation activities reviewed every day; alerts triaged and worked.
Remediation
Agent, VSS, storage quota and connectivity failures fixed on the endpoint and documented for recurrence prevention.
Recovery testing and reporting
Scheduled file and image recovery tests and monthly reports under your brand.
Related services
Services that include Acronis work
The TechPIO services where our Acronis engineers do their day-to-day work.
Also in our stack
Related technologies
Platforms that usually sit alongside Acronis in an MSP stack.
Frequently asked questions
Acronis questions MSPs ask us
How TechPIO works in Acronis, what we need from you and what to expect.
Still have a question?
Talk to an engineer who knows MSP operations, not a sales script. We reply within one business day.
Do you manage the security side of Acronis Cyber Protect Cloud too?
Our service centres on backup and recovery. Where endpoint protection alerts are enabled, our NOC can monitor and escalate them according to your runbooks.
Can you clean up an Acronis environment with many failing jobs?
Yes. We start with a full review of tenants, plans and failures, fix the root causes and then keep it clean with daily monitoring.
Do you test recoveries?
Yes. Recovery testing is scheduled per client and reported, so backups are proven rather than assumed.